Onuli Brand Terms and Conditions

Last updated 08.01.2026

This agreement explains how brands (“Seller”) work with Onụli Marketplace (“Onụli”) to sell products through the Onụli platform. 

 

1. Parties

• Operator: Onụli Marketplace

• Seller(s): You - the brand

2. How Fulfilment Works

• Items are fulfilled by the brand directly using Onụli shipping service

• Onụli provides the following for all orders, including:

  • Storage (pop-ups only)
  • Shipping logistic shipping labels
  • Customer service
  • Returns handling

• Onụli might use subcontractors to fulfil the above activities.

3. Commission, Pricing & Inventory

 Commission

• The commission rate is agreed upon following a call with one of our advisors

• Commission is calculated on the Line sheet RRP price only.

Pricing

·        Onụli applies the agreed commission and other factors to determine the final retail price shown to customers. Including.

• The customer country's import taxes
• Shipping fees
• Operation costs
• Customer discounts

Pricing Fairness & Price Match Clause

To protect marketplace trust and pricing integrity:

• The Partner agrees that products supplied for sale on Onụli must not be priced significantly higher than products sold on other platforms.

• Artificial price inflation for Onụli listings is not permitted.

• Onụli reserves the right to:

  • Request price justification.

  • Decline or remove products that violate this clause.

This clause ensures fair competition and protects both customer trust and brand reputation.

Inventory

·        Inventory provided for our pop-ups is on consignment only. Onuli does not store any other inventory for the brands.

·        The seller is responsible for shipping pop-up inventory to one of our local hubs by the stipulated shipment date. Missing the shipping deadline will require the seller to pay for shipping to the pop-up location directly. Our Hubs are located in. 

• Lagos 
• Abuja
• Zurich

·        Unsold items / returned items are retained for up to 90 days to include in other pop-ups or returned to the Seller. Return shipping is at present only possible to the following locations.

• London (Timeline: 3-5 days shipping).
• Lagos (Timeline: 3-5 weeks shipping).

4. Payments

• Sellers are paid monthly for completed orders, no later than 5 days after the month-end.

  • Example: January sales are paid by the latest 5 February

• Payments are made in bulk.

• Returns, refunds, or chargebacks are deducted in the next payment cycle.

• An order must be ready for collection to be considered complete for a payment cycle.

• Monthly reports and end-of-year finance and inventory reports will be provided.

• Payment accounts must be provided by the Seller for payments upon signing the contract.

5. Product Approval & Quality

• Sellers submit products using line sheets for approval before listing/inclusion in our events/website.

• All products must be:

  • Original and authentic (no copies of other brands)

  • High quality (finishing, stitching, fabric, sizing)

  • Legally authorised for sale

• Onụli may remove products that do not meet quality or brand standards from the platform.

6. Seller Responsibilities

The Seller agrees to:

• Provide accurate product descriptions, production timelines, prices, and sizing.

• Ensure all products are original and not counterfeit.

• Maintain sufficient stock availability or notify us of out-of-stock products or unfulfillable orders.

• Provide samples if needed for photography or adequate product photography.

• Respond promptly to Onụli requests related to orders or quality issues.

7. Photography & Marketing

• If Seller images don’t meet Onụli standards, samples may be requested for photography.

• Samples will be returned in good condition.

• Onụli may use product images and descriptions for:

  • Website

  • Marketing (Print and Online)

  • Social media

• If Onụli needs to create photography from samples, the Sellers may not reuse Onụli-created images on termination of this agreement unless agreed in writing.

• Onụli will perform standard marketing services for all brands to encourage sales; additional marketing services may be requested with associated costs.

8. Order Returns & Chargebacks

• Customers have a period of 7 days from receiving the item to raise a request for a return. The seller will be informed of the return request within 48 hours.

• Onụli manages all customer returns and refunds. Onụli will cover the cost of the return to the seller, excluding those returns or chargebacks that are due to:

  • Product defects

  • Quality issues

• Returns are shipped in bulk to our sellers on a quarterly basis to reduce costs.

 

9. Intellectual Property

• Sellers keep full ownership of their designs and brand.

• Sellers confirm they have the right to sell all listed products.

• Onụli will not copy or reproduce Seller designs.

• Seller’s grant Onụli permission to use product content for marketing.

10. Confidentiality & Reputation

• Both parties agree to:

  • Keep business information confidential.

  • Protect each other’s brand reputation.

• Sellers may mention Onụli publicly for promotional purposes only; false accusations and defamatory statements will risk legal action. 

11. Liability

• Sellers are responsible for:

  • Product safety and quality.

  • Product Authenticity.

  • Intellectual Property Ownership.

• Sellers agree to protect Onụli against claims related to these issues.

12. Termination

• Either party may end the agreement with 30 days’ written notice.

• Onụli may terminate immediately for serious breaches (e.g. counterfeit goods) or illegal activity.

13. Governing Law and dispute resolutions

• This agreement is governed by the laws of the United Kingdom.

• This agreement does not create any of the following between Onụli and the Partner Collective Designers.

  • Employment.

  • Agency.

  • Partnership or joint venture.

• Changes to this agreement will be communicated in writing and require agreement.

• In the event of any disputes arising under this Agreement, the parties shall first seek to resolve the issue amicably through good-faith negotiations, followed by arbitration.

• The parties acknowledge that ShopOnuli is a service of Kerri & Partners Ltd (Registered Number: 13520305) in the United Kingdom.

14. Agreement Acceptance

By working with Onụli and listing products on the platform, both parties agree to these terms.